Privacy Policy

Our Promise

RBS Intellect (“RBS Intellect,” “we,” “our,” and “us”) respects the privacy of our online users, students, customers, and visitors to our website, affiliated pages, and any mobile applications (collectively, the “Site”). This Privacy Policy explains what information we collect when you visit or interact with the Site, how we use it, and when we may share it.

This Privacy Policy applies only to our online practices and does not cover how we collect or use information offline or through other channels related to education consultancy, visa assistance, financial support services, or education loans.

Our Site may contain links to third-party websites, services, or applications (“Third Party Sites”) that are not controlled by RBS Intellect. We are not responsible for the privacy practices or content of such Third Party Sites. Accessing third-party sites is at your own discretion.

This Privacy Policy applies regardless of how you access the Site, including via mobile devices. Once you leave our Site or are redirected to a Third Party Site, this Privacy Policy no longer applies.

How We Collect Information and What We Collect

We collect information about you in various ways depending on how you interact with the Site.

Information You Provide to Us

We may collect personally identifiable information such as your name, email address, phone number, educational background, and other details when you:

• Fill out enquiry or registration forms

• Request counselling, offers, alerts, or updates

• Participate in surveys, events, or promotions

• Contact us for support or information

Providing personal information is voluntary. You may browse the Site without submitting personally identifiable information; however, certain services may not be available without it.

We may also receive information about you from our business partners or service providers in connection with services offered by RBS Intellect.

Information Collected Automatically

When you access the Site, we may automatically collect both personally identifiable and non-personally identifiable information, including:

Tracking Technologies

We may use technologies such as:

• Cookies – small files stored on your device to enhance user experience

• Web Beacons / Pixel Tags – used to analyze site traffic and engagement

• Analytics Tools – to track user activity across pages

This information may include:

• IP address

• Browser type and version

• Device type and operating system

• Date, time, and duration of visits

• Pages viewed and actions taken

Your browser settings may allow you to block or delete cookies, though this may affect site functionality. We do not respond to “Do Not Track” signals.

By using the Site, you consent to the use of these tracking technologies.

Behavioral Advertising

RBS Intellect or its service providers may use information about your activities on the Site to display relevant advertisements or offers on our Site or Third Party Sites. This is known as online behavioral advertising.

You may opt out of behavioral advertising through browser-based opt-out tools. Opting out will not stop advertisements entirely, but they may be less relevant.

How We Use the Information We Collect

We may use the information collected to:

• Verify your identity and preferences

• Respond to enquiries and provide counselling services

• Recommend relevant education, visa, or financial solutions

• Process applications and service requests

• Improve website performance and user experience

• Conduct research, analytics, and marketing analysis

• Communicate updates, notifications, and service-related information

• Comply with legal and regulatory obligations

Aggregated or anonymized data may be used for business, research, or marketing purposes in compliance with applicable laws.

How We Share Information

We may share information with trusted service providers and partners who assist us in operating the Site and delivering services. These parties are permitted to use information only for authorized purposes.

Information may also be disclosed:

• To comply with legal obligations, court orders, or government requests

• To regulators or law-enforcement authorities

• To protect the rights, safety, or property of RBS Intellect and its stakeholders

• In cases of fraud prevention or risk management

• With your consent or as instructed by you

We do not sell personally identifiable information to third parties for independent marketing purposes.

Your Choices

• Marketing Communications: You may opt out of promotional emails by following the unsubscribe instructions in the message. Transactional or service-related communications may still be sent.

• Cookies & Tracking: You can manage cookie preferences through your browser settings.

• Information Sharing: You may choose not to provide personal information, though this may limit access to certain services.
  
  
  

Online Security

RBS Intellect uses industry-standard security measures, including Secure Socket Layer (SSL) technology, to protect information transmitted through the Site.

However, no system is completely secure. Users are advised to maintain updated antivirus software and avoid sharing sensitive information via unsecured channels. RBS Intellect will never request sensitive personal information via unsolicited emails or messages.

By communicating with us electronically, you consent to receive responses through the same medium.

Children’s Privacy

The Site is intended for users aged 13 years and above. We do not knowingly collect personal information from children under 13. If such information is discovered, it will be deleted promptly.

International Users

If you access the Site from outside India, you acknowledge that your information may be transferred to and processed in India. By using the Site and providing information, you consent to such transfer.

NDNC / DND Policy

By registering on the RBS Intellect website or submitting your contact details, you authorize us to contact you via phone calls, SMS, email, or WhatsApp for service-related communication, counselling updates, promotional offers, and information about associated services.

This authorization remains valid even if you are registered under DND/DNC/NCPR, for up to 365 days from registration.

Changes to This Privacy Policy

RBS Intellect may update this Privacy Policy at any time without prior notice. Continued use of the Site after changes are posted constitutes acceptance of the revised policy. Users are encouraged to review this policy periodically.